Privacy Policy for GridForLoads


Last updated: 5 November 2025

GridForLoads (“we”, “our”, or “us”) is committed to protecting your privacy and ensuring the lawful, fair, and transparent processing of your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information in accordance with the General Data Protection Regulation (EU) 2016/679 (“GDPR”) and applicable Spanish data protection laws.

Who We Are

This portal is the official website of the GridForLoads project, funded by the European Union and being Universitat Politècnica de Catalunya · BarcelonaTech (UPC) the main contributor.

What Data We Collect

We may collect and process the following categories of personal data:

  • Identification data: name, email address, phone number

  • Technical data: IP address, browser type, device information

  • Usage data: pages visited, time spent, interactions

  • Communication data: messages sent via contact forms or email

Why We Process Your Data

We process your personal data for the following purposes:

  • To provide and maintain our services (legal basis: performance of a contract)

  • To respond to inquiries and support requests (legal basis: legitimate interest)

  • To improve website functionality and user experience (legal basis: legitimate interest)

  • To send newsletters and updates (legal basis: consent)

  • To comply with legal obligations (legal basis: legal obligation)

How We Protect Your Data

We implement appropriate technical and organizational measures to ensure a level of security appropriate to the risk, including:

  • SSL encryption

  • Access controls

  • Regular security audits

  • Data minimization and pseudonymization

Sharing Your Data

We do not sell your personal data. We may share it with:

  • Trusted service providers (e.g., hosting, analytics)

  • Legal authorities when required by law

  • Third parties with your explicit consent

All third-party processors are bound by data protection agreements in compliance with GDPR.

International Transfers

If personal data is transferred outside the European Economic Area (EEA), we ensure adequate safeguards such as:

  • Standard Contractual Clauses (SCCs)

  • Transfers to countries with an adequacy decision

Data Retention

We retain your personal data only as long as necessary for the purposes stated above or as required by law. Retention periods vary depending on the type of data and legal obligations.

Your Rights Under GDPR

You have the right to:

  • Access your personal data

  • Rectify inaccurate data

  • Erase your data (“right to be forgotten”)

  • Restrict or object to processing

  • Data portability

  • Withdraw consent at any time

To exercise your rights, contact us at [Insert contact email].

Cookies and Tracking

GridForLoads uses cookies and similar technologies to enhance user experience. You can manage your cookie preferences via our Cookie Settings page.

For more details, see our Cookie Policy.

Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised “Last updated” date. We encourage you to review it periodically.

Contact Us

If you have any questions or concerns about this Privacy Policy or your personal data, please contact:

  • The UPC's registered office is located at:
    Jordi Girona, 31
    08034 Barcelona
    SPAIN

  • Users of this portal may communicate directly and effectively with the UPC by writing to its registered address. They may also contact the UPC by the following means:
    Tel.: + 34 93 401 62 00
    E-mail address: info@upc.edu

  • Supervisory Authority: Agencia Española de Protección de Datos (AEPD) – https://www.aepd.es